For logistics teams

    Run your dispatch. From a chat.

    Cole is the AI coworker for freight brokers, 3PLs, last-mile operators, and dispatch teams. Carrier follow-up, status update collection, customer ETA comms, exception alerting, paperwork chase - across WhatsApp, Slack, email, and SMS. Your TMS stays the system of record.

    Book a 30-minute demo Start free
    Free to start (150 one-time credits)No credit card requiredWorks alongside your tools2-minute setup
    Cole - Pocodot AI coworker

    Cole - Pocodot

    online

    Cole, forwarded sub from Acme Manufacturing - need GL, Umbrella, WC quotes for 1/1.

    9:14 AM

    Got it. Routed to Maya (commercial) with a draft acknowledgement and a quote-checklist for the carriers. X-date 12/31 tracked.

    9:14 AM

    Just finished call w/ Rivera, $2M umbrella renewed. Log it.

    11:48 AM

    Logged. Note: Renewed $2M umbrella - Rivera Co. Drafted thank-you email + queued cert-on-file refresh for review.

    11:49 AM

    The daily grind

    Sound familiar?

    Teams in this space fight these every day. Cole was built to take them off your plate.

    Carrier coordination across channels

    Driver confirms pickup in WhatsApp, broker sends the rate con by email, dispatcher texts for a check call. The status lives in three threads nobody cross-references.

    Status updates chased manually

    Dispatchers call or text every carrier for check calls, then copy-paste the update into the TMS, then email the customer. Three steps, every load, all day.

    Customer ETA comms lag behind

    The receiver calls asking where the truck is. The dispatcher asks the carrier. The carrier does not answer until tomorrow. The customer calls again.

    Paperwork chase delays settlement

    BOLs, PODs, lumper receipts, accessorial approvals - each one chased separately, each one blocking invoice settlement.

    What Cole does for your team

    Six superpowers, one chat thread.

    Auto check calls

    Carrier follow-up

    Cole sends check-call requests to carriers via their preferred channel - WhatsApp, SMS, or email - at the intervals you set. Responses are logged and posted to your dispatch board.

    Real-time to dispatch

    Status update collection

    Carriers reply with location, ETA, or exception details in plain language. Cole extracts the structured update and posts it to your dispatch channel with load number, status, and next milestone.

    Proactive

    Customer ETA comms

    Cole sends proactive ETA updates to your customers at pickup, in-transit milestones, and delivery - in whatever channel they prefer. Customers stop calling to ask where the truck is.

    Immediate

    Exception alerting

    Missed check calls, late pickups, detention, weather delays - Cole flags exceptions the moment they surface and routes them to the right dispatcher or account manager with context.

    Settlement faster

    Paperwork chase

    Cole tracks which documents are outstanding per load - BOL, POD, lumper receipt, accessorial approval - and chases the carrier at 24/48/72 hours until the file is complete.

    Every morning

    Daily dispatch roll-up

    Cole posts a morning brief: loads in transit, pickups today, deliveries expected, exceptions open, paperwork outstanding, and loads needing carrier assignment.

    How it works

    01

    Add Cole to your dispatch channel

    Invite Cole to your Slack or dispatch WhatsApp group. Forward your first carrier thread. He starts tracking the load.

    02

    Connect your inbox

    Dispatchers connect Google Workspace or Microsoft 365. Cole watches for carrier confirmations, rate-con replies, and customer inquiries. Your TMS stays the system of record.

    03

    Delegate the rest from chat

    Tell Cole to check-call the carrier, send the customer an ETA update, chase the missing POD, or build the morning dispatch brief. Just ask in plain English from anywhere.

    Built for the work you actually do

    3x

    faster status-update turnaround

    vs. manual check calls

    8 hrs

    reclaimed per dispatcher / week

    check calls + paperwork chase

    < 60 sec

    to send a customer ETA update

    proactive, not reactive

    Workspace-isolated

    data segregation

    checked on every request

    What does this save your team?

    Defaults to a 4-person team at $30/hr fully-loaded cost. Slide to match your shop.

    ROI calculator

    4
    $
    Hours saved/year1,600
    Time cost reclaimed$48,000
    Pocodot cost/year (Pro annual)$468
    Annual time cost savings$47,532
    102× return on your plan cost· Pays for itself in 1 week
    Recommended: Pro →
    • 8 hours saved per agent/week
    • 73% less manual task routing
    • 40% faster turnaround
    • 24/7 availability - no sick days
    • Zero hiring costs, benefits, or downtime

    Based on Pocodot customer data + h/person/week reclaimed on client comms, call notes, and follow-up chase. Your mileage will vary by team mix.

    Honest about what we ship

    What we will tell you about our security posture

    Workspace-isolated data with workspace checks on every request. Encrypted in transit, with saved logins and app tokens also encrypted at rest. Our SOC 2 audit is in progress and we publish status candidly - we will not claim a certification we have not earned. Enterprise identity federation is on the roadmap, not shipped. No protected-health-information coverage today, so we are not the right fit for benefits work that requires it.

    Security overview·Compliance status·Trust foundation

    Related reading

    Deep dives, comparisons, and how-to guides for your industry.

    comparisons

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    Questions teams ask us

    Not directly today. Cole does not read or write into TMS, load boards, or fleet GPS systems. He works alongside them: check calls go out via WhatsApp, SMS, and email; status updates post to your dispatch channel; customer ETA comms send through the customer's preferred channel; and paperwork chase happens in the carrier's thread. Your TMS stays the system of record - we will publish direct integrations when they ship and not before.

    No. Cole does not dispatch loads, negotiate rates, or commit to carrier agreements. He handles the follow-up and communications side of dispatch operations - check calls, status collection, customer updates, exception alerts, and paperwork chase. Load assignment and rate negotiation stay with your dispatchers and brokers.

    No. Cole does not connect to ELDs, GPS trackers, or telematics systems. He collects status updates from carriers via chat and email and posts them to your dispatch channel. Real-time tracking stays with your fleet GPS or TMS.

    Every record we store is tagged with your workspace, and every query checks that tag before it returns anything. Data is encrypted in transit, and saved logins and app tokens are also encrypted at rest. There are no cross-customer shared views. See /security and /compliance for the full posture.

    Our SOC 2 audit is in progress and we publish status updates at /compliance - we will not claim certification until the report is delivered.

    They let Cole send the check-call requests instead of calling or texting carriers one by one, forward customer ETA questions to Cole for a drafted reply, and drop paperwork-chase requests into a Cole thread per load. The TMS and load board keep doing exactly what they did before.

    Start free with 150 one-time credits. Paid plans begin at $15/month (Starter, billed annually). Pricing and credit estimates for a typical brokerage or 3PL are on /pricing. For volume agreements, talk to sales.

    Ready to take the busywork off your team?

    A 30-minute demo on a real workflow in your shop. No slide deck.

    Book a 30-minute demo Start free instead