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Run your real-estate book. From a chat.
Cole is the AI coworker for the operations side of residential brokerages, property managers, and co-living + rental operators. Lead follow-up, viewing scheduling, vendor + maintenance dispatch, tenant comms, renewal nudges, owner reports - across WhatsApp, Slack, email, and SMS. Your CRM and PMS stay the system of record.
Cole - Pocodot
online
Cole, new portal lead just came in for the 2-bed in Indiranagar - book a viewing and send the access details.
9:14 AM
On it. Replied to Aarav K. with three viewing slots (Wed 5pm, Thu 11am, Sat 2pm), confirmed Wed 5pm. Sent parking + lockbox code; logged the lead in your CRM channel.
9:15 AM
Unit 4B reported a leak under the kitchen sink - dispatch the plumber and keep the owner in the loop.
2:31 PM
Ticket opened. Texted Ravi (preferred plumber) - confirmed today 4-6pm. Notified the tenant, posted the ETA + photos to the owner channel for Unit 4B.
2:33 PM
"Cole is literally an AI coworker who never sleeps. For a YC company scaling fast, it's a no-brainer."
Sanchal Ranjan
Co-founder, ZiffyHomes
Y Combinator S18
Sound familiar?
Teams in this space fight these every day. Cole was built to take them off your plate.
Leads go cold in the first hour
Web inquiries and portal leads arrive at 11pm. By the time someone replies the next morning, the prospect has already booked a viewing with the next listing.
Viewing scheduling drains agents
Three back-and-forth texts per viewing, multiplied by 30 inquiries a week, multiplied by every agent on the team. Calendars are a mess.
Maintenance + vendor coordination stalls
Plumber confirms a Tuesday slot in WhatsApp, tenant gets notified in email, owner expects an update in Slack - everyone is on a different thread.
Owner + investor reports take a full day
Monthly statements, occupancy summaries, maintenance recaps - hand-stitched in spreadsheets every month because the PMS report is half of what owners actually want to see.
What Cole does for your team
Six superpowers, one chat thread.
Sub-5-minute lead follow-up
Inbound inquiries from your website, Zillow, Realtor.com, 99acres, MagicBricks, or any portal forward to Cole. He sends a friendly first-touch reply within minutes, qualifies the prospect against your criteria, and drops the qualified lead in your CRM channel for the agent to take from there.
Viewing scheduling on autopilot
Cole proposes 2-3 viewing slots based on the agent's calendar, confirms the prospect, sends the address + parking + access instructions, and follows up the next day for feedback. Reschedules and no-shows handled in the same thread.
Maintenance + vendor dispatch
Tenant reports a leak in WhatsApp. Cole opens a ticket, pings your preferred plumber, confirms the slot, notifies the tenant, and posts the update + photos back to the owner channel. Nothing falls through the cracks.
Tenant comms hub
Move-in instructions, rent reminders, renewal nudges, building-wide notices - one Cole thread per tenant, every channel they actually use. Acknowledgements tracked so you know who saw what.
Owner + investor updates
Cole drafts the monthly owner report from your occupancy data, maintenance ledger, and rent collection updates. You review and approve - no more rebuilding the same spreadsheet every month.
Renewal + retention chase
60 days out, Cole nudges the renewal conversation in the channel each tenant prefers, gathers feedback, and surfaces the units that need a manager call before they list elsewhere.
How it works
Forward your first lead
Forward an inbound lead email or paste a portal inquiry into Slack/WhatsApp. Cole replies to the prospect in your voice and schedules the viewing.
Connect your inbox + calendar
Agents connect Google Workspace or Microsoft 365. Cole watches inbound mail and the booking calendar. Your CRM and PMS stay where they are - he works alongside them, not inside them.
Delegate the rest from chat
Tell Cole to chase the late renewal, dispatch the plumber, draft the owner report, or nudge a portal lead - in plain English from anywhere.
Built for the work you actually do
< 5 min
first-touch lead follow-up
vs. industry-typical 11 hours
8 hrs
reclaimed per leasing staffer / week
viewing scheduling + vendor chase
3x
more qualified viewings booked
from the same lead volume
CRM-first
Cole never overwrites your system of record
works alongside CRM + PMS via email, chat, calendar
What does this save your team?
Defaults to a 3-person team at $40/hr fully-loaded cost. Slide to match your shop.
ROI calculator
- 8 hours saved per agent/week
- 73% less manual task routing
- 40% faster turnaround
- 24/7 availability - no sick days
- Zero hiring costs, benefits, or downtime
Based on Pocodot customer data + h/person/week reclaimed on client comms, call notes, and follow-up chase. Your mileage will vary by team mix.
What we will tell you about our security posture
Workspace-isolated data with row-level tenancy checks on every query. Encrypted at rest and in transit. Our SOC 2 audit is in progress and we publish status candidly - we will not claim a certification we have not earned. Enterprise identity federation is on the roadmap, not shipped. No protected-health-information coverage today, so we are not the right fit for benefits work that requires it.
Related reading
Deep dives, comparisons, and how-to guides for your industry.
Questions teams ask us
Ready to take the busywork off your team?
A 20-minute demo on a real workflow in your shop. No slide deck.