Using Cole - Your AI Chief of Staff

    Last updated: April 4, 2026

    1. What Is Cole?

    Summary

    Cole is your AI Chief of Staff - a conversational assistant that handles reminders, email, calendar, research and calls across WhatsApp, iMessage, Slack, LINE, Telegram, and the web.

    Cole is Pocodot's flagship AI assistant. Think of Cole as your Chief of Staff - you message Cole with what you need done, and Cole gets it done.

    Cole works wherever you do: through WhatsApp, Slack, LINE, Telegram, iMessage, or the web chat. No dashboards to learn - just send a message and Cole handles the rest.

    Learn more about Cole →

    2. Talking to Cole

    Summary

    Message Cole through any connected channel or use the web chat at /cole/chat. All conversations appear in a unified inbox.

    The primary way to interact with Cole is by sending messages - just like texting a colleague. You can:

    • Send a message on any connected channel (WhatsApp, Slack, Telegram, LINE, or iMessage)
    • Use the web chat at /cole/chat to message Cole right from your browser
    • Ask Cole to research, draft, schedule, summarize, or delegate tasks

    Every conversation - regardless of which channel it started on - is visible in the Conversations inbox. This gives you a single place to review history, pick up where you left off, and track what Cole is working on.

    3. Connecting Channels

    Summary

    Connect WhatsApp, Slack, LINE, Telegram, or iMessage so you can message Cole from the tools you already use.

    To start messaging Cole on your favorite platform, connect a channel:

    1. Go to Integrations
    2. Select the channel you want to connect (e.g., WhatsApp)
    3. Follow the setup instructions - most channels connect in under a minute
    4. Send your first message to Cole on that channel

    You can connect multiple channels at once. Link them to the same Pocodot account and your private chats with Cole share context, so you can start a conversation in your private WhatsApp chat and continue it in your private Slack chat. Each group keeps its own messages and notes.

    4. Cole in Group Chats

    Summary

    Add Cole to a WhatsApp, LINE or Telegram group. Cole answers when someone tags it or calls it by name, and follows the rules you set.

    Add Cole to a WhatsApp, LINE or Telegram group like any other participant. Cole answers when someone tags it or calls it by name; on Telegram, tag it with @ or reply to one of its messages. On WhatsApp, a follow-up question right after Cole's answer does not need a new tag.

    • Group rules - set them in the group, for example “Cole, from now on only answer when someone asks you a question”
    • From your private chat - turn Cole off in one group, set a monthly credit limit per person in your WhatsApp groups, or have Cole post a message in a group

    For the line to send for each, see What Cole can do.

    Related Policies

    Getting StartedWorkflows

    Questions about this policy? Email us at support@pocodot.ai