Data Processing Agreement (DPA)
A Data Processing Agreement (DPA) is a legally binding contract between a data controller and a data processor that outlines how personal data is handled, protected, and processed.
A DPA is required under GDPR whenever an organization (the data controller) shares personal data with a service provider (the data processor) for processing. The agreement defines the scope of processing, security measures, sub-processor use, data subject rights, breach notification procedures, and data deletion terms.
For businesses using AI platforms, a DPA is essential because the AI platform processes personal data on your behalf - including email content, contact information, meeting data, and business communications. The DPA ensures both parties understand their responsibilities for protecting this data.
Pocodot provides a standard DPA to all customers that covers the processing of personal data across all connected integrations. This includes details on data encryption, access controls, sub-processor management, incident response, and data deletion procedures. Enterprise customers can negotiate custom DPA terms.
How Cole uses data processing agreement
Cole, Pocodot's AI coworker, leverages data processing agreement (dpa) as part of its core capabilities. Working across 6 messaging channels with 3,500+ tool integrations, Cole applies these concepts to handle real business tasks - from email management and scheduling to research, follow-ups, and team coordination. Instead of learning the theory yourself, you get the practical benefits through natural conversation.
See Cole in actionRelated terms
GDPR
The General Data Protection Regulation (GDPR) is a European Union law that governs how organizations collect, store, process, and share personal data of EU residents.
SOC 2
SOC 2 (System and Organization Controls 2) is a security and compliance framework developed by the AICPA that defines criteria for managing customer data based on five trust service principles.
Data Residency
Data residency refers to the geographic location where data is physically stored and processed, which may be subject to local laws and regulatory requirements.
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