SOC 2
SOC 2 (System and Organization Controls 2) is a security and compliance framework developed by the AICPA that defines criteria for managing customer data based on five trust service principles.
SOC 2 is the gold standard for demonstrating that a SaaS company handles customer data responsibly. The framework evaluates organizations across five trust service criteria: security, availability, processing integrity, confidentiality, and privacy. A SOC 2 audit is conducted by an independent CPA firm that examines the organization's controls and practices.
There are two types of SOC 2 reports: Type I (evaluates controls at a single point in time) and Type II (evaluates controls over a period, typically 6-12 months). Type II is considered more rigorous because it demonstrates sustained compliance, not just a one-time snapshot.
For AI platforms that handle sensitive business data, SOC 2 compliance is increasingly a requirement for enterprise adoption. It provides assurance that the platform has appropriate security controls, incident response procedures, access management, encryption, and monitoring in place. Pocodot follows SOC 2 compliant practices across its infrastructure.
How Cole uses soc 2
Cole, Pocodot's AI coworker, leverages soc 2 as part of its core capabilities. Working across 6 messaging channels with 3,500+ tool integrations, Cole applies these concepts to handle real business tasks - from email management and scheduling to research, follow-ups, and team coordination. Instead of learning the theory yourself, you get the practical benefits through natural conversation.
See Cole in actionRelated terms
GDPR
The General Data Protection Regulation (GDPR) is a European Union law that governs how organizations collect, store, process, and share personal data of EU residents.
Data Processing Agreement (DPA)
A Data Processing Agreement (DPA) is a legally binding contract between a data controller and a data processor that outlines how personal data is handled, protected, and processed.
End-to-End Encryption
End-to-end encryption (E2EE) is a security method where data is encrypted on the sender's device and can only be decrypted by the intended recipient, preventing any intermediary from reading the content.
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