How a call works
Ask in your chat
Tell Cole who to call, the number and what you want to find out or arrange, in WhatsApp, LINE, Slack, Teams, Telegram, iMessage or email.
Confirm
Cole confirms the number and the purpose with you before he dials.
Cole calls
He greets the person by name, says why he is calling and has the conversation.
Read what was said
The summary and the full transcript are saved to Call History in your Pocodot account.
Before you ask
Where Cole can call
Numbers in the United States, the United Kingdom and Thailand today. For other countries Cole says so before anything is dialled.
What it costs
Phone calls are a paid-plan feature and use credits from your plan. On the free plan Cole tells you a call needs an upgrade instead of dialling.
Who sees the call
Each person sees the calls they asked for. The workspace owner sees every call and can let specific admins review them too.
Requests that work well
- "Call the hotel, confirm my booking for Friday under my name and ask about late check-out."
- "Call the clinic and ask for the earliest appointment next week. Do not book, just tell me the options."
- "Call this shop and ask whether the 27-inch model is in stock and what it costs."
- "Call the restaurant and book a table for four at 7 pm on Saturday."
Say what Cole may agree to and what he should only ask about. If something needs your decision, ask him to come back to you instead of deciding on the call.
Frequently asked questions
Is there an AI that can make phone calls for me?+
Yes. Cole, the AI assistant by Pocodot, places phone calls for you on paid plans. You ask in your usual chat app, Cole confirms the number and purpose, makes the call and saves the summary and transcript to Call History.
Which numbers can Cole call?+
Today Cole can call numbers in the United States, the United Kingdom and Thailand. If you ask for a number in another country, he tells you before anything is dialled.
Do I need a paid plan?+
Yes. Phone calls are a paid-plan feature and use credits from your plan. Paid plans start at $19 per month. The free plan's 150 one-time credits are for trying Cole's messaging features.
Will Cole call someone without asking me?+
Cole confirms the number and the purpose with you before he places a call you asked for.
How do I know what was said on the call?+
Open Call History in your Pocodot account. Each call shows who asked for it, a summary, the transcript and the credits used. You see your own calls; the workspace owner sees every call in the workspace.
Can I ask for a call from LINE or WhatsApp?+
Yes. Ask in any chat where you use Cole, including LINE, WhatsApp, Slack, Microsoft Teams, Telegram, iMessage and email.
- Product update: how Cole's phone calls work
- Using Cole in chat apps: an AI assistant for LINE and WhatsApp
- Channel overview: Cole on the phone