General
Summary
What Pocodot is, who it's for, and how to get started for free.
Pocodot makes Cole, an AI assistant you add to WhatsApp, iMessage, Telegram, LINE and Slack, including group chats. Cole handles reminders, email, calendar, research and calls, in private chats and group chats.
No. You message Cole in plain words in a chat app you already use, the way you would message a person. Setup is connecting that app from your dashboard.
Yes. Every new account gets 150 credits, one time, on the Free plan, with no card needed.
Credits & Pricing
Summary
How credits work, plan options, refunds, and cancellations.
Credits are Pocodot's internal currency. They're used automatically as you work - simpler tasks use fewer, complex ones use more. You receive free credits when you sign up, and you can purchase more from the Pricing page.
Free to start, then three monthly plans: Starter, Pro and Max, each with a monthly credit allowance. Annual billing and Enterprise terms are on the Pricing page.
You'll be asked to buy a credit pack or upgrade your plan before Cole takes more actions that use credits.
Credits are non-refundable once used. Unused credit packs can be refunded within 14 days of purchase by contacting support.
Yes, you can cancel anytime from Account → Billing. Your plan remains active until the end of the current billing period.
Cole
Summary
What Cole is, group chats, and using Cole with your team.
Cole is the AI assistant Pocodot makes. You message Cole in WhatsApp, iMessage, Telegram, LINE or Slack, in a private chat or a group chat, and it handles reminders, email, calendar, research and phone calls (phone calls on paid plans).
Yes. Add Cole to a WhatsApp or LINE group and tag @Cole when you want it. pocodot.ai/security/groups explains what Cole sees and keeps in groups.
Yes. Add Cole to your team's Slack, or to a WhatsApp or LINE group, and anyone there can ask Cole by tagging it. pocodot.ai/teams has the details.
Integrations & Security
Summary
Supported integrations, data security, and whether there is an API.
Cole works in WhatsApp, iMessage, Telegram, LINE, Slack, email and phone calls, and connects to apps like Gmail, Google Calendar and Notion. The Integrations page lists them.
Yes. Pocodot uses TLS encryption in transit, encrypts saved logins and app tokens at rest with AES-256-GCM, checks your workspace on every request, and uses role-based access controls. We never sell your data. See our Privacy Policy for full details.
Not yet. A developer API is not available today. You can join the waitlist on the Developers page to hear when that changes.
Support
Summary
How to reach us when you need help.
Click the chat icon in the bottom-right corner of any page, or open the support chat at /support/chat. Email support@pocodot.ai works too - we typically respond within a few hours.
Related Policies
Questions about this policy? Email us at support@pocodot.ai