Catch at-risk accounts before they churn.

    Cole monitors client health, automates check-ins, and surfaces risks - so your CS team stays proactive.

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    Catch churn 0 weeks earlier
    QBR prep in minutes
    0+ integrations
    Setup in 0 minutes

    Sound familiar?

    Churn surprises you every quarter - by the time you see it, it's too late

    67% of churn is preventable with early intervention

    Cole monitors health signals in real-time and alerts you 2+ weeks before risk becomes reality.

    Your check-ins are reactive - you only reach out when something breaks

    Proactive CS teams retain 3× more revenue

    Automated milestone check-ins keep every client engaged throughout their journey.

    Support ticket trends go unnoticed until they become a crisis

    Avg CS team reviews trends once a month

    Cole compiles weekly support digests with themes, resolution times, and escalation patterns.

    QBR prep takes hours of manual data pulling across 6 different tools

    8+ hours per QBR on average

    Cole auto-generates QBR decks with usage trends, ticket summaries, and health scores - in minutes.

    Key workflows

    Health Score Monitoring

    Agents continuously track usage metrics, support ticket volume, and engagement signals across your client base. At-risk accounts get flagged before churn becomes real.

    • Monitors usage trends, ticket volume, and engagement in real time
    • Scores accounts automatically based on health signals
    • Flags at-risk clients 2+ weeks before renewal risk
    • Delivers weekly health digests to your CS team
    Catch churn 2 weeks earlier

    Integrates with your stack

    SlackHubSpotGoogle SheetsNotionGmailWhatsAppTodoistGoogle DocsSlackHubSpotGoogle SheetsNotionGmailWhatsAppTodoistGoogle DocsSlackHubSpotGoogle SheetsNotionGmailWhatsAppTodoistGoogle Docs

    + more apps via the Apps & Integrations hub

    Frequently asked questions

    Agents analyze usage data, support ticket volume, response patterns, and engagement metrics to generate health scores and flag at-risk accounts.

    Yes. From check-in emails to QBR prep docs, agents draft personalized communications based on account data and your templates.

    No. Pocodot complements your existing tools (Intercom, Zendesk, etc.) by automating research, drafting, and reporting on top of them.

    Set trigger points (30 days post-onboarding, renewal approaching, usage drop) and agents will draft and queue messages for your approval.

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    Retain more customers, effortlessly.

    AI agents that monitor, engage, and report - so your CS team stays ahead of churn.

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