An AI assistant for your LINE chats and groups
To add an AI assistant to LINE, add Cole as a LINE friend (search @pocodot) and message it in your private chat. To use it in a group, invite Cole into the group and call it by name, @mention it or reply to one of its messages. Cole is the AI assistant from Pocodot: in your private chat it works with your own email and calendar, and in a group it answers everyone, posts reminders and keeps up with what the group said.
Our other LINE guides cover one side each: the private chat, the group setup and the other AI options on LINE. This page puts the two together: what changes when the same assistant moves from your private chat into a group, the rules LINE itself sets for any AI account in a group, and what LY Corporation has announced for LINE since.
Private chat or group: what changes
| Your private chat with Cole | A LINE group with Cole | |
|---|---|---|
| Who Cole answers | You. | Anyone who calls Cole by name, @mentions Cole or replies to one of its messages, once the group has a payer. Until then, only members with their own Pocodot account. |
| What Cole works from | Your chat, and your other private chats with Cole on WhatsApp, Telegram, iMessage and Slack when they are linked to the same Pocodot account. | The group's own messages and notes, from after Cole joined. Never your private chats. |
| Whose accounts | Your own Gmail, Google Calendar or Outlook once you connect them. Cole asks before anything goes out in your name. | Each person's own connected accounts, never the group payer's for someone else. |
| Who pays | Your account's credits. | The member who said yes when Cole asked in a private chat. Until someone says yes, each member with an account pays for their own questions. |
| Who sees the reply | Only you. | Everyone in the group. |
| Someone new joins | Does not apply. | Cole answers them using only what is said after they joined. |
A simple rule follows from the table: ask about your own email, calendar or anything private in your private chat with Cole, and ask in the group for things the whole group should see, such as a reminder for everyone or a recap of what was agreed.
Set it up in 5 steps
@pocodot or open lin.ee/WY8gSoF on your phone, then tap Add.Cole, remind me on Friday at 10am to pay the deposit. To have Cole draft email or put meetings on your calendar, connect Gmail, Google Calendar or Outlook to your Pocodot account first.LINE's own rules for an AI in a group
Cole runs on LINE as a LINE Official Account, the kind of account businesses and bots use. LINE's developer documentation sets two rules for every such account in a group:
- One official account per group. LINE says only one LINE Official Account can be in a group chat at any time. If your group already has one, such as a shop's account or another bot, Cole has no place there until that account leaves. Remove it first, or use a separate group for Cole.
- Replies are shown to everyone. LINE says messages an official account sends in a group are displayed to all members. Cole's answers in a group are public to that group, which is why private questions belong in your private chat.
Two more things come from how Cole works: it sees only messages sent after it joined the group, and it never leaves a group on its own. To remove it, remove Cole the same way you remove any member.
What LINE itself offers in 2026
We checked LY Corporation's own pages on 21 October 2026.
- LINE AI Assistant has ended. LY ended its LINE AI Assistant service on 7 January 2026.
- Agent i in chat is announced, not launched. On 2 July 2026 LY announced Agent i in chat, which will let you call its AI agent Agent i inside LINE one-to-one and group chats, with the answer shared with the whole chat. LY plans to offer it within 2026. Its press release list showed no launch announcement when we checked.
- A scheduling agent, in Japan. Since 5 October 2026, a feature you switch on in LINE Labs helps friends pick a date for a plan in a LINE chat and can add the result to LINE Calendar. LY says it offers this in Japan.
For the other AI accounts on LINE, including business chatbots for LINE Official Accounts, see Best AI assistants for LINE (2026).
What to ask Cole on LINE
- In the group: "Cole, remind everyone on Friday at 6pm to bring the deposit." Cole posts the reminder in the group at that time. See AI reminders for WhatsApp and LINE groups.
- In the group: "Cole, what did we decide about the venue?" Cole answers from the group's own messages.
- In the group: "Cole, remind @Nok about the tickets." Cole can @mention members it has seen write in the group, so they get a LINE notification.
- In your private chat: "Draft an email to the landlord to confirm Saturday's viewing." Cole drafts it from your connected email and asks before it goes out.
- In your private chat, on paid plans: "Call the restaurant and book a table for four on Saturday." Cole confirms the number and purpose before it dials. It can call numbers in the United States, the United Kingdom and Thailand.
Cole replies in the language you write in, Thai included. In a group that uses several languages, you can tell Cole which one to answer in.
Honest limits
- Cole never sees messages from before it joined a group.
- Until someone in a group agrees to pay for it, Cole does not answer members who have no Pocodot account.
- Some group settings, such as letting only members of your account use Cole and a monthly credit limit per person, currently apply to WhatsApp groups only.
- Every answer uses Pocodot credits. The free plan has 150 one-time credits, and phone calls need a paid plan.
- A group with another LINE Official Account already in it has no room for Cole, by LINE's own rule.
We make Cole. For LY Corporation's products we used only LY's own pages, listed under Sources.
Frequently asked questions
Sources
- LINE Developers, Group chats and multi-person chats: one LINE Official Account per group at any time; messages an official account sends in a group are displayed to all members. Read 21 October 2026.
- LY Corporation, LINE AI Assistant end-of-service notice (in Japanese), read 21 October 2026.
- LY Corporation, Agent i in chat announcement (2 July 2026, in Japanese), and the 2026 press release list, read 21 October 2026.
- LY Corporation, scheduling agent launch (5 October 2026, in Japanese), read 21 October 2026.
- Cole: Cole on LINE and WhatsApp, how Cole works in group chats and pricing.
- Features, prices and availability change. Check each company's own page for your country before you decide.